Most government departments exhibit poor grievance redressal performance. It is common to hear people complain about broken roads and poor drainage in their neighbourhoods, but...
Airavat: an automated system to increase transparency and accountability in social welfare schemes in India – V. Srinivasan, V. Vardhan, S. Kar, S. Asthana, R. Narayanan, P. Singh, D. Chakraborty, A. Singh, and A. Seth. ICTD, 2013 (poster)
Activist groups have taken up information dissemination and feedback collection as a means of rights advocacy in India.
Building Citizen Engagement into the Implementation of Welfare Schemes in Rural India – D. Chakraborty and A. Seth. ICTD, 2015
Citizen feedback on the implementation of social welfare schemes can help fine tune their design, understand problems, and assess the benefits and impact from these...
Design Lessons from Creating a Mobile-based Community Media Platform in Rural India – A. Moitra, V. Das, A. Kumar, Gram Vaani, and A. Seth. ICTD 2016
It is well known that technology based interventions targeted towards development need to look beyond technology to be successful
Findings from a Civil Society Mediated and Technology Assisted Grievance Redressal Model in Rural India – D. Chakraborty, S. Ahmad, and A. Seth. ICTD, 2017
Social welfare schemes and public infrastructure services often face implementation and last mile delivery challenges. Governments in India have set up phone helplines for beneficiaries...
An Analysis of Community Mobilization Strategies of a Voice-based Community Media Platform in Rural India – A. Moitra, A. Kumar, and A. Seth. ITID 2018
We deªne community mobilization as ofºine activities typically required in ICTD initiatives to train users and drive adoption for the sustained use of ICTs within...
Implementation Fidelity and Acceptability of an Intervention to Improve Vaccination Uptake and Child Health in Rural India: A Mixed Methods Evaluation of a Pilot Cluster Randomized Controlled Trial – M.C. Pérez, D. Chandra, G. Koné, R. Singh, V. Ridde, M. Sylvestre, A. Seth, and M. Johri. Implement Science Communications, 2020.
The Tika Vaani intervention, an initiative to improve basic health knowledge and empower beneficiaries to improve vaccination uptake and child health for underserved rural populations...
Experiences from a Mobile-based Behaviour Change Campaign on Maternal and Child Nutrition in Rural India – D. Chakraborty, A. Gupta, Gram Vaani Team, and A. Seth. ICTD 2019. Supplementary material
Social and behaviour change communication interventions are believed to gain from using mobile technology owing to the reach and rapid scaling promise of technology. I
Development of an mHealth Behavior Change Communication Strategy: A Case-study from Rural Uttar Pradesh in India – M. Cielo Pérez Osorio, R. Singh, D. Pant, V. Ridde, A. Seth, and M. Johri. ACM COMPASS, 2020. Related journal paper by co-authors.
Mobile health interventions are an innovative way to improve health outcomes and may play a powerful role in mitigating health disparities.