Impact & Case Studies

Leveraging the power of media to address grievances

Leveraging the power of media to address grievances

While on-ground volunteers can assist with grievance redressal, community-based hyperlocal media can play a powerful role in putting pressure on authorities to act on grievances.  Over the years, local inefficiencies on a range of topics have been resolved after they were reported on…

Adding value to the work of women’s labour unions

Adding value to the work of women’s labour unions

Gram Vaani platforms TTCU Kural and Urimai Kural, run in collaboration with women’s unions TTCU and GAFWU & PTS, support union work by providing a channel to voice sensitive grievances and enabling better tracking and resolution of these grievances. Since opening in late 2017, the two…

Driving policy awareness by facilitating contextual discussions

Driving policy awareness by facilitating contextual discussions

Awareness about policies and entitlements they are eligible to are low among people in India’s heartlands. Some 63% of people surveyed using Mobile Vaani in Raipur, Chattisgarh, didn’t know how to enrol in the National Social Assistance Programme, while 52% didn’t know if…

Empowering communities to monitor and improve public services

Empowering communities to monitor and improve public services

Reliable mechanisms aren’t in place for people to report about public service delivery. Gram Vaani has developed platforms with organisations such as National Foundation for India and Population Foundation of India to facilitate community-based monitoring of public services and schemes….

Holding employers to account when the government fails

Holding employers to account when the government fails

1 in 3 workers in Delhi/NCR we surveyed had no proof of employment. Nearly 2 in 3 were paid less than the minimum wage. Gram Vaani’s Saajha Manch collects news, testimonies and experiences from workers and puts pressure on employers to address these issues. Since Sept…

Answering questions on sexuality through Kahi Ankahi Baatein

Answering questions on sexuality through Kahi Ankahi Baatein

Young people have many questions on their body, relationships, their identities and safer sex, which are, unfortunately, taboo subjects to talk about in India. CREA’s Kahi Ankahi Baatein is a Hindi/English, 24X7 infoline that answers these questions in a safe,…